I received a very official looking email today supposedly from Bank of America. It is a phishing email. Do not! click on the hyperlink nor respond to it. I contacted BOA today and this is the response. If you get one, forward to abuse@bankofamerica.com
"Thank you for contacting Bank of America to report a potentially fraudulent email commonly referred to as a "phishing" email. We take your security very seriously and will investigate this matter immediately. If our investigation determines that the email is fraudulent, we will take steps to have the site shut down.
For general account inquiries, or other fraud-related events that do not include fraudulent emails, please call the customer service number located on your account statement or refer to the Reporting Fraud section of
www.bankofamerica.com/privacy.
Some things to keep in mind regarding fraudulent emails:
Unlike phishing emails, we will never ask you to verify personal information in response to an email
Most fake communications convey a sense of urgency by threatening discontinued service
Many fraudulent emails contain misspellings, incorrect grammar, and poor punctuation
Links within the fake email may appear valid, but deliver you to a fraudulent site
Phishing emails often use generic salutations like “Dear Customer,” or “Dear account holder” instead of your name
The address from which the email was sent is often not one from the company it claims to be
Keeping your financial information secure and confidential is something we take very seriously. For more information on how we protect your information, please visit
www.bankofamerica.com/privacy.
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This is a service email from Bank of America. Please note that you may receive service email in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email.
Contact us about this email
Please do not reply to this email with sensitive information, such as account number, PIN, password, or Online ID. The security and confidentiality of your personal information is important to us. If you have any questions, please either call the phone number on your account statement or use the Contact Us page, so we can properly verify your identity.
Privacy and Security
Keeping your financial information secure is one of our most important responsibilities. For an explanation of how we manage customer information, please read our Privacy Policy. You can also learn how Bank of America keeps your personal information secure and how you can help protect yourself.
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